- Date: 15 November, 2014
Indosat Assistant (INSTANT) is a selfcare application for our customers. INSTANT is available for Prepaid (Mentari dan IM3) and Postpaid (Matrix) customers.
For Prepaid, INSTANT provides menus to Check Balance, Check Internet Quota , Balance Reload and Buy Internet and Blackberry packages.
While postpaid, INSTANT provides menus for Postpaid Billing, Check bill/unbilled usage, e-Billing Activation or to Change Billing Address.
Available features in Indosat Assistant (INSTANT):
1. Buy Internet and Blackberry packages
2. Reload Account
3. Indosat number profile
4. PIN and PUK Information
5. Personal account
6. Remaining balance
7. Check bill/unbilled usage for postpaid
8. Remaining bonus of voice-SMS and internet quota